Frequently Asked and Answered Questions

If your sofa or favorite armchair has seen better days, however, you don’t want to part with it due to sentimental reasons, have you considered taking it to a professional residential furniture upholstery specialist such as Joe's Furniture Upholstery? So before you begin to ring different companies, and seeing as you are already on this questions-and-answers page, we are going to take this opportunity to share some of the answers to questions we get and show why our customers choose us over our competition.

Why hire your company?

Our furniture upholstery shop has been providing the residents of Chicago, IL with precision craftsmanship at affordable prices since 1990, which means we have decades of industry experience. Our upholstery specialists use only the highest-quality tools, superior upholstery materials, and various pieces of specialized equipment in all their work, and have built a reputation for reliability, and honesty, and we are attentive to detail.

Does the company accept any payments made via debit/credit card?

Our upholsterers will take cash, MasterCard, checks, Visa, AMEX, American Express, Discover, and most debit cards.

Does the company only offer its services to the residents of Chicago, IL?

No, as our company also covers Cicero, IL, and the surrounding areas. Failure to see your district does not mean we cannot cover it. Call today and ask.

Does the company work with residential customers only?

No, our furniture upholstery repair technicians also work with commercial clients.

What about discounts?

If you mention this upon initial contact, you will receive a discount. Also, we provide a free pick-up and delivery service for all our clients.

Is the company licensed or insured?

We are, indeed. Requests for verification will be dealt with promptly.

What services can the company offer me?

Our furniture store can offer the following list:

  • Residential Furniture and Upholstery Repair

  • New Upholstery

  • Commercial Furniture and Upholstery Repair

  • Free Pickup and Delivery

We encourage inquiries.

What are the opening hours of Joe's Furniture Upholstery?

We are available at the following times:

Monday – Friday: 8 AM – 5 PM

Saturday: 9 AM – 2 PM

Sunday: Closed

Are appointments compulsory?

We try not to insist on this. Saying that, due to the fact our work is so specialized, we would prefer it if our customers made one whenever possible, especially our new clients. Within the appointment, an inspection of the furniture piece will be needed. Then, we will need to discuss what you would like us to do with it. This obviously takes some time, hence the need for the appointment.

Is there feedback?

Yes. Make our home and testimonials pages the next ones to visit if you want further verification of our quality standards.

In conclusion, if you feel more confident and would like to make an appointment with one of our professional upholstery restoration experts to discuss all of your requirements, or you have further questions that were not covered by this article, please feel free to contact us today at this number (773) 478-4828 within our working hours.

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